Delete a single record
Open the record in SnapDue, choose Delete, and confirm. Its reminder and encrypted local record are removed.
Delete all local data
Use the in-app data controls when available, or uninstall SnapDue and remove its application data through the device settings. Secure key material is removed with the application storage.
Support records
Send a request through Support from the same email address used in the case and write “Data deletion” in the subject. We may ask for the case reference, but never for a password or private document.
Processing time
Verified support deletion requests are handled within the period required by applicable law. Limited records may be retained where necessary for fraud prevention, security, or legal obligations.